KPIs Rule 3. Don't measure what's interesting, measure what's relevant
Only what's relevant really matters. KPIs being interesting only are useless and won't receive serio ...View More
KPIs Rule 5. What does not reflect Customer Value is a kind of Waste
Even though formally being required, reports and KPIs not reflecting customer value tend to be a sor ...View More
KPIs Rule 1 & 2. You could measure anything, but you can't
Basically everything in HR could be measured and expressed in terms of KPIs – somehow. In most cases ...View More
KPIs Rule 4. There is a difference between Feedback and Control
Whether KPIs are used for either feedback or control will lead to completely different (sometimes dy ...View More
HR Basics: Employee Rights
HR Basics is a series of short courses, designed to highlight what you need to know about a particul ...View More
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